01 · The Brand RoomPhase 0
White-label platform
ArQonnect branding, a private repository, your chosen domain and deployment on ArQonnect's AWS environment.
Your brandingCustom domainAWS hosted
ServicesOne Twin.
One Twin.
Keep scrolling — Phase 0 and Phase 1 open into twenty-one pieces of the AI Twin Platform: one inbox that never drops a customer.
Service catalog
Everything in the platform.
Phase 0 sets up the branded communication platform. Phase 1 adds the full Business Twin, CRM and booking experience on top of it.
02 · Mission ControlPhase 0
Unified inbox
WhatsApp, Instagram Direct, Facebook Messenger and web chat conversations in one operator inbox.
WhatsAppInstagramWeb chat
03 · The Truth RoomPhase 0
Grounded AI replies
Answers are built from your uploaded business knowledge, with source citations visible to operators.
Cited sourcesApproved knowledge
04 · The Handoff DeskPhase 0
Human handoff
Low-confidence conversations, or a direct request for a human, route to an available agent.
Live routingConfidence-based
05 · The Contact DeskPhase 0
Contact CRM
Conversations create or update contact records, with tags, notes, history, search and filters.
Tags & notesSearch & filters
06 · The Broadcast RoomPhase 0
Broadcasts
Send approved WhatsApp templates to selected audiences following Meta's messaging-window rules.
TemplatesMeta-compliant
07 · The Voice RoomPhase 0
Voice notes
Transcribe inbound WhatsApp voice notes and reply with audio in English or Urdu; voice cloning uses the client's provider key.
TranscribeAudio reply
08 · The Language LabPhase 0
Languages
English, Urdu and Roman Urdu text conversations, with automatic detection and same-language replies.
Auto-detectSame-language
09 · The VaultPhase 0
Security baseline
Organization-level data separation, encrypted credentials, verified webhooks and admin audit history.
EncryptionAudit history
10 · The Twin StudioPhase 1
AI Business Twin
Business-controlled tone, services, pricing rules, operating hours and do-not-reply topics.
ToneRulesHours
11 · The Pipeline FloorPhase 1
Full CRM
Contacts, companies, deals, activities, tasks, notes, files, meetings, pipelines, owners and full timelines.
PipelinesTimelines
12 · The Calendar RoomPhase 1
Appointment booking
Live availability from Google Calendar or Cal.com, with confirmation, cancellation and rescheduling.
Google CalendarCal.com
13 · The RouterPhase 1
Intent detection
Routes FAQs, bookings, complaints, contact details and human requests to the correct workflow.
RoutingWorkflows
14 · Access ControlPhase 1
Roles & MFA
Platform Admin, Tenant Admin, Supervisor, Agent and Read-Only Auditor roles, with multi-factor authentication.
RolesMFA
15 · The Language HallPhase 1
Six languages
English, Urdu, Roman Urdu, Arabic, French and Spanish, including Arabic right-to-left display.
6 languagesRTL
16 · The Front DoorPhase 1
Widget features
Floating, embedded, full-screen and mobile modes with typing indicators, cards, buttons, quick replies and image understanding.
WidgetQuick replies
17 · The Capture DeskPhase 1
Lead capture
Website forms create CRM leads; confirmed appointments can send email confirmations and sales notifications.
FormsNotifications
18 · The Prompt LabPhase 1
Prompt manager
Admins edit, test, version, roll back and restore Business Twin instructions without a code deployment.
VersioningNo deploy
19 · The Sync RoomPhase 1
Optional CRM sync
Two-way contact and deal sync with HubSpot or Salesforce using the client's own subscription.
HubSpotSalesforce
20 · Channel PolishPhase 1
Channel polish
WhatsApp buttons/templates/catalog, Instagram story/comment replies and Messenger cards/menus where Meta allows.
WhatsAppInstagramMessenger
21 · The Rules EnginePhase 1
Workflow rules
Per-business rules can assign agents, send messages, update CRM fields or trigger a webhook.
AutomationsWebhooks
CapabilitiesPhase 0 builds the platform.
Phase 0 builds the platform.
Phase 1 completes the Twin.
Pick the phase that matches where you are — every card below is a piece of the AI Twin Platform.
Phase 0 · 9
The branded, working inbox: your channels, your domain, grounded AI replies and a first CRM layer.
01
White-label platform
ArQonnect branding, a private repository, your chosen domain and deployment on ArQonnect's AWS environment.
02
Unified inbox
WhatsApp, Instagram Direct, Facebook Messenger and web chat conversations in one operator inbox.
03
Grounded AI replies
Answers are built from your uploaded business knowledge, with source citations visible to operators.
04
Human handoff
Low-confidence conversations, or a direct request for a human, route to an available agent.
05
Contact CRM
Conversations create or update contact records, with tags, notes, history, search and filters.
06
Broadcasts
Send approved WhatsApp templates to selected audiences following Meta's messaging-window rules.
07
Voice notes
Transcribe inbound WhatsApp voice notes and reply with audio in English or Urdu; voice cloning uses the client's provider key.
08
Languages
English, Urdu and Roman Urdu text conversations, with automatic detection and same-language replies.
09
Security baseline
Organization-level data separation, encrypted credentials, verified webhooks and admin audit history.
WorkflowsThe same 21, sorted by
The same 21, sorted by
what you're solving.
Start from the job that matters most — inbox, CRM, or control.
Phase 0
Unified inbox
WhatsApp, Instagram Direct, Facebook Messenger and web chat conversations in one operator inbox.
Book a demo →Phase 0
Grounded AI replies
Answers are built from your uploaded business knowledge, with source citations visible to operators.
Book a demo →Phase 0
Human handoff
Low-confidence conversations, or a direct request for a human, route to an available agent.
Book a demo →Phase 1
Intent detection
Routes FAQs, bookings, complaints, contact details and human requests to the correct workflow.
Book a demo →Phase 0
Voice notes
Transcribe inbound WhatsApp voice notes and reply with audio in English or Urdu; voice cloning uses the client's provider key.
Book a demo →Phase 0
Languages
English, Urdu and Roman Urdu text conversations, with automatic detection and same-language replies.
Book a demo →Phase 1
Six languages
English, Urdu, Roman Urdu, Arabic, French and Spanish, including Arabic right-to-left display.
Book a demo →Phase 1
Widget features
Floating, embedded, full-screen and mobile modes with typing indicators, cards, buttons, quick replies and image understanding.
Book a demo →Phase 0
Broadcasts
Send approved WhatsApp templates to selected audiences following Meta's messaging-window rules.
Book a demo →Phase 1
Channel polish
WhatsApp buttons/templates/catalog, Instagram story/comment replies and Messenger cards/menus where Meta allows.
Book a demo →Ready to open the inbox?
See your own business knowledge answering real customer questions — in a live demo tailored to your channels, your tone and your booking flow.